The Battle for Creative Superiority: When Designers Know Best, But Clients Don't Always See It That Way.
The divergence between the creative process of a graphic designer and the client's lack of technical competence may result in a war for creative dominance.
Graphic Design
is a careful balance of creativity and communication. Mastering this language needs years of study, practice, and perseverance. For the ordinary client, design is simply a collection of squiggles and colours on a page. They may not grasp
typography, colour psychology, or the significance of negative space. Nonetheless, they are required to provide feedback on every area of the design.
This divergence between the creative process and the client's lack of technical competence may result in a war for creative dominance. Designers pour their hearts and souls into a project, only to have the customer question every decision, from the typeface to the colour scheme. It's a tiresome and sometimes ineffective activity.
Take
logos as an example. A logo that is well-crafted is more than simply a lovely picture; it represents a brand's identity, values, and goal. However, to the inexperienced eye, a logo is simply a logo. Clients may not understand the significance of scalability, readability, or the requirement for a basic yet distinctive design. They may even insist on a logo that is "too cute" or "too boring," entirely overlooking the essence of what makes a good logo outstanding.
And then there is colour. Ah, colour. The bane of many designers' lives. Clients frequently hold strong ideas on colour, but they rarely grasp the science behind it. They may want a certain shade of blue without realising that it is incompatible with the brand's overall style. They may insist on a bright, strong colour palette without considering the visual strain that would result. Nonetheless, they will frequently claim that their "gut feeling" is all that matters.
But what about the
websites?
Signage? Graphics? These are all areas where design knowledge is essential, yet clients frequently have no idea what they're looking at. They may want a website that is "flashy" or "modern," but they may not understand the value of user experience, accessibility, or SEO. They may insist on a "eye-catching" sign without considering the environmental consequences.
So, what is the solution to this creative dilemma? Education and communication are essential. Designers must take the time to explain their design selections and lead clients through the thinking process behind their work. They must be patient and steadfast in their convictions. And they must be willing to compromise, to find a middle ground that fits the client's requirements while remaining faithful to their artistic vision.
The struggle between designer and customer is a contest for creative dominance. It's a struggle that takes expertise, patience, and a thorough grasp of the design process. However, with the correct technique, designers can develop designs that are not just visually appealing, but also effective, engaging, and really successful.
Imagine if surgeons had to cope with patients who insisted on doing their own procedures. "Dr., I know what is best for my appendix! Just give me the scalpel and let me get to work!"
Consider a chef attempting to prepare a five-star dinner, but the customer keeps modifying the recipe mid-cook. "Oh, no, no! I want more ketchup! And, can you make it gluten-free? Can you add some pineapple? And... "
Consider a musician attempting to write a symphony, but the conductor keeps interrupting with fresh ideas. "Oh, no, no! I know what works best for this item! "Just give me the baton and let me conduct."
Consider a writer trying to produce a bestselling novel, but the editor constantly modifying the narrative. "Oh, no, no! I know what works best for this narrative! Simply give me the red pen and let me edit!"
In each of these instances, the professional strives to produce something beautiful and effective, while the non-expert attempts to gain control and impose their own vision. It's a struggle for creative dominance, and it's exactly as stupid as it sounds!
However, in the field of design, this struggle is all too real. Designers pour their hearts and souls into a project, only to have the customer question every decision, from the typeface to the colour scheme. It's a tedious and sometimes useless exercise.
So, the next time you deal with a designer, remember that they're not simply making attractive photos; they're also solving issues, expressing messages, and developing brands. And if you're not prepared to put your confidence in their abilities, perhaps you should stick to playing physician, chef, conductor, or editor.
Designers, Take Note
Take the effort to educate your clients on the design process and the reasoning behind your choices.
Be patient and steadfast in your views, but also open to compromise and finding a medium ground.
Remember that design is a language, and good communication is essential for success.
Don't be hesitant to advocate for your artistic vision, but also be open to adapting and evolving as necessary.
Clients, Pay Attention.
Do not be hesitant to ask questions and get clarity on design decisions.
Trust your designer's experience and allow them to lead you through the process.
Remember that design is a language, and good communication is essential for success.
Be willing to compromise and adapt to your designer's ideas.
Designers and clients may collaborate to create something genuinely unique: a design that is not just beautiful, but also effective, engaging, and profitable.
